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Payer Credentialing Solutions System Implementation Specialist

Duties and Responsibilities:

  • Master Acorn Payer Credentialing software applications and the specific workflows of that application
  • Conduct client demonstrations of the software
  • Manage software implementation services to include project management, solutions consultant, developing, and managing the implementation schedule, and integrating customer processes in alignment with system capabilities
  • Manage project scope and customer expectations throughout the implementation process.
  • Consult with clients to integrate existing processes into Acorn and advise on best practices to increase client efficiency using Acorn software
  • Conduct web-based and/or onsite training
  • Establish and manage relationships with clients through ongoing communication
  • Work closely with clients and co-workers to resolve client issues
  • Assist IT staff with evaluating data conversion files for key data
  • Assisting clients with data conversion testing
  • Communicate and cooperate with internal staff and external clients in a timely and professional manner.
  • Develop presentations and content for client meetings and social media campaigns
  • Work remotely with Acorn team and clients

Specified Proficiencies:

  • Payer Credentialing and Enrollment Experience
  • Navigating, training and using web-based software systems
  • Credentialing software application management
  • QA Software review and analysis

Bonus Points:

  • Software as a Service experience
  • Credentialing as a Service experience
  • Previously worked with credentialing software company as a demo/training specialist
  • Learn new technologies easily
  • Certified Provider Credentialing Specialist (CPCS) or Certified Professional Medical Services Management (CPMSM)

General Qualifications, Skills and Abilities Required:

    • Ability to work in a highly agile environment independently and remotely or within a team dynamic
    • 2+ years of payer credentialing experience in hospital credentialing and privileging
    • Knowledge and understanding of physician onboarding, credentialing & re-credentialing, privileging
    • Experience giving presentations and demonstrations
    • Possess a strong proficiency with Microsoft Office Suite (Word/Excel/Outlook/Power Point)
    • Ability to manage multiple tasks for multiple projects with the ability to work within deadlines
    • Must have excellent customer service skills and can work with client facing teams to onboard and train Medical Staffing Professionals
    • Must have strong time management and organization skills
    • Must possess excellent verbal and written communications skills
    • Must have home based office capabilities for streaming internet proficiently for remote work

 

Provide professional references upon request

– List technology solutions you have used and have trained on in the past and present.

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