Joyce joined Acorn in 2018 as a System Specialist where she is responsible for maintaining the software user manual, creating mock-ups for new enhancements, bug documentation, and user release notes. Prior to joining Acorn she worked at Midas Software for 16 years in various roles, including Client Success Management. During her tenure, Joyce implemented more than 200 clients on their credentialing platform, led national user conferences, and participated in Annual Client Symposiums as a speaker.

As a healthcare industry professional for more than 26 years, Joyce is a client success specialist. She has experience working in Medical Staff Services and clinical analytics as well as software implementation.